Parental Communications

In partnership with families

Parent communications

This page contains information for parents. The latest BSG Parent Information Booklet will be available in September.This booklet provides key dates and details about how the school will support your daughter’s learning. To navigate directly to a section on this page click one of the following links:

In Touch

The school office will now use your email address to communicate with you using In Touch – there is no need for you to register or log in to anything for In Touch, it is simply a mechanism used by the school to send emails using our MIS as the address book. This allows the school to email specific groups of parents – for example, all parents of year 10. We are also using the In Touch system to email out Progress Checks and Reports so it is vital that we have your correct email address on file. Paper copies of these reports are still sent home with pupils but electronic copies are emailed so that you have a copy to keep for your records. 

Having problems receiving In Touch messages? 
Some email clients send messages from SIMS In Touch to the ‘spam’ folder. Check your junk folder for messages if you aren’t receiving any emails. You could also try adding the school address to your safe senders list: Please email Mrs Jackson with any technical queries regarding receiving In Touch messages from the school. 

Please note that is an email address for outgoing messages only – PLEASE DO NOT SEND EMAILS OR REPLIES TO THIS ADDRESS as they will not be received as an email and may not be seen by the intended recipient.  If you need to contact the school via email please email 

SIMS Parent App

SIMS have recently launched their Parent App – this allows you to see your daughter’s record and important dates for the school. The app is customisable by the school and initially the school have selected that parents can see timetables, attendance, behaviour and achievement records, and crucially your contact data which can be checked. If you wish to submit additional information or change address then this is easy to do via the app. No more sending out paper copies of information for your daughter to be returned and manually corrected! This method is much more secure and confidential. 

How do I sign-up? 
You will be sent an invitation code when your daughter joins the school. You need to have parental responsibility and no court order on record to be invited to use the Parent app. This code is valid for 90 days. The code is one element of security – it links you to your daughter’s record in SIMS. The remaining security process is to authenticate you as a user.Once you receive the invitation code (the email comes from use the Accept Invitation button and continue following instructions. If you already use SIMS Parent App for a child at another school, please ensure that you register with exactly the same account details for BSG so that you will be able to see all your children from the same app (there is a drop down menu for name of school so that you can switch within the app from one to another). If you are not comfortable with having an app on your mobile phone then you can see all the same information on the website: 

SIMS Parent help pages 
For more help and information use the following link: 
• Getting Started 
For any queries or support in using SIMS Parent App please do not telephone the school but contact Mrs Jackson by email If you have forgotten your sign in details then you need to contact Microsoft, Google etc directly as SIMS do not have this information. SIMS Parent is software provided by SIMS and the school may need to raise a helpdesk call to ESS (Education Software Solutions) on your behalf if we cannot solve the issue ourselves. However it is not possible for parents to contact ESS directly so please contact the school initially. 

SIMS Student App 

October 2022: BSG have now launched the SIMS Student app 

ESS guidance is available here: SIMS Student App Documentation 


ParentPay is a secure online system that allows you to make payments for school trips, lunches and other school items. This safe, well-proven technology brings the opportunity to offer a significantly improved service for parents; you can keep track of the payments you have made. It will also enable the school to process payments more quickly.

With one user name and password you can make multiple payments, for your daughter or daughters in school. The system is linked to our finance office so you can pay for school trips, cashless catering for school lunches, print credits and other payments. There is no longer any need for your daughter to bring large amounts of cash or cheques into school, with the risk of losing them. You can make a payment at any time and will always have online access to your complete payment record.

To use this service you will need a unique username and password and this can be obtained by contacting Mrs Morphy in the school office.

Here is the link to the ParentPay website.

SchoolCloud Parents Evening

Bournemouth School for Girls is now offering an online system for booking appointments for parents’ evenings using SchoolCloud software. Click here to access SchoolCloud. We are currently also using the software for video call appointments. Here is a useful guide to video appointments.

Prior to the parents’ evening you will receive an email via In Touch detailing the dates and times of the evenings and when bookings will open.

How do I log-in?
In order to log in you need to enter details to match those we hold on our management information system. If you need to double check these details you can refer to the SIMS Parent App – Data Collection section. Please email Mrs Jackson in the Data office if you have any difficulty logging in to SchoolCloud. The Data office can also assist with cancelling, making and amending appointments.

How are appointments offered?
Appointments are offered on a first come first served basis – unfortunately there may be more pupils than appointments available, particularly if the teacher has more than one class. If you are unable to make an appointment you are welcome at any time to contact the teacher and request feedback. You can email the school office and mark it for the attention of….(teacher’s name). If you add a telephone number and email address to your message the office will forward your email to the relevant member of teaching staff who will then be able to contact you.

Free School Meals

To apply or find out if your daughter qualifies for Free School Meals please click here.

If you prefer to complete a paper form, please visit the Customer Contact Centre at the Town Hall (opening hours Monday to Thursday 9.00am to 4.30pm and Friday 9.00am to 4.00pm). Alternatively, telephone 01202 456222 (telephone opening hours are 8.30am to 5.15pm Monday to Thursday and Friday 8.30am to 4.45pm).